Terms of Use

1. About the Website

The Website provides information about Retail Denmart and its range of dental, healthcare, clinical and related products, brands, categories and services.

The Website is primarily intended to provide product and company information and facilitate enquiries and communication with Retail Denmart.

Certain features displayed on the Website may be introduced, modified or activated in the future. The availability of any particular feature or service is not guaranteed.

Unless expressly stated otherwise, the Website does not itself constitute an offer to sell or a confirmation of an order.

2. Definitions

For the purposes of these Terms:

"Retail Denmart", "we", "us" or "our" means Retail Denmart LLP.

"Website" means www.retaildenmart.com and its related pages and content operated by Retail Denmart.

"User", "you" or "your" means any person who accesses or uses the Website.

"Products" means dental, healthcare, clinical, medical, orthodontic, endodontic, prosthodontic, restorative, laboratory, equipment, instrument and other products or product categories displayed or described on the Website.

"Manufacturer" means the manufacturer or original equipment manufacturer of a Product.

3. Website Content and Product Information

We make reasonable efforts to ensure that information published on the Website is accurate and up to date.

However, product information may change from time to time and may include information supplied by manufacturers, distributors or other authorised sources.

Product images, packaging, colours, specifications, dimensions, descriptions and other product details may vary from the information displayed on the Website.

The display of a Product on the Website does not necessarily mean that the Product is currently available for purchase or immediate delivery.

For current availability, pricing, specifications or other commercial information, users should contact Retail Denmart directly.

4. Product Use and Professional Responsibility

Products displayed on the Website may include professional dental, healthcare, clinical, laboratory, medical or related products.

Users are responsible for ensuring that Products are suitable for their intended use and are used in accordance with:

• The manufacturer's instructions
• Applicable laws and regulations
• Applicable professional requirements
• Applicable storage, handling and safety requirements

Retail Denmart does not provide medical, dental or professional advice through the Website.

Information available on the Website should not be treated as a substitute for professional advice, manufacturer's instructions, product documentation or applicable regulatory requirements.

5. Product Availability and Future Online Services

Retail Denmart may introduce online purchasing, account registration, cart, payment, ordering, delivery or other services on the Website in the future.

Where such functionality is introduced, additional terms, conditions, policies or transaction-specific information may apply.

Any online transaction will be governed by the terms applicable to that transaction in addition to these Terms, where relevant.

6. Enquiries and Communications

Users may contact Retail Denmart through the communication channels provided on the Website, including WhatsApp, email or other available channels.

Submitting an enquiry does not by itself constitute an order or create a contract for the sale of any Product.

Retail Denmart may contact users in response to enquiries or requests submitted by them.

The processing of personal data in connection with such communications is governed by the Retail Denmart Privacy Policy.

7. Pricing and Commercial Information

Where pricing or other commercial information is displayed on the Website, such information is provided for general information purposes and may change without prior notice.

Unless expressly stated otherwise, information displayed on the Website does not constitute a binding offer, quotation or contractual commitment.

For current pricing, bulk pricing, dealer pricing, availability and commercial terms, users should contact Retail Denmart.

8. Bulk and Dealer Enquiries

The Website may provide information regarding bulk or dealer enquiries.

Any bulk, dealer or other commercial arrangement will be subject to separate commercial terms agreed between Retail Denmart and the relevant customer or business.

Information displayed on the Website does not by itself create any entitlement to dealer pricing, discounts, credit facilities, minimum quantities or other commercial benefits.

9. Intellectual Property

All content available on the Website, including but not limited to:

• Text
• Website design
• Layout
• Graphics
• Photographs
• Logos
• Icons
• Videos
• Illustrations
• Original product descriptions
• Other Website materials

is owned by, licensed to, or used by Retail Denmart with appropriate rights, unless otherwise stated.

You may access and use Website content for personal, informational or legitimate business purposes.

You must not, without prior written permission from Retail Denmart:

• Copy or reproduce substantial portions of the Website
• Republish Website content
• Modify or commercially exploit Website content
• Systematically download or scrape Website content
• Use Retail Denmart's proprietary content for commercial purposes
• Remove copyright, trademark or other proprietary notices

10. Third-Party Trademarks and Product Intellectual Property

Product names, brand names, trademarks, logos, photographs, specifications and other intellectual property relating to Products belong to their respective manufacturers, trademark owners or other rights holders.

Retail Denmart does not claim ownership of third-party trademarks or intellectual property merely by displaying Products or brands on the Website.

The display of a brand, trademark or Product on the Website does not by itself imply that Retail Denmart is owned by, controlled by, endorsed by or sponsored by the relevant manufacturer or trademark owner unless expressly stated.

Where Retail Denmart has an authorised dealership, distribution, partnership or other relationship with a brand or manufacturer, such relationship may be described separately on the Website.

11. Acceptable Use

You agree to use the Website only for lawful purposes.

You must not:

• Use the Website for any unlawful or fraudulent purpose
• Attempt to gain unauthorised access to the Website or its systems
• Interfere with the operation or security of the Website
• Introduce viruses, malicious code or harmful material
• Attempt to access data or information that you are not authorised to access
• Use automated systems to scrape, copy or collect Website content without permission
• Misrepresent your identity or affiliation
• Use Website content in a manner that infringes the rights of Retail Denmart or any third party

Retail Denmart may restrict or block access to the Website where reasonably necessary to protect the Website, its users, its systems or its legal rights.

12. Third-Party Websites and Services

The Website may contain links or references to third-party websites, services or platforms, including communication platforms such as WhatsApp.

Third-party websites and services are operated independently of Retail Denmart and may be subject to their own terms, conditions and privacy policies.

Retail Denmart does not control and is not responsible for the availability, content, security, accuracy or privacy practices of third-party websites or services.

Users should review the applicable terms and privacy policies before using third-party services.

13. Website Availability and Changes

Retail Denmart may, at any time and without prior notice:

• Modify the Website
• Add or remove content
• Change or discontinue features
• Correct errors or inaccuracies
• Suspend Website access
• Temporarily or permanently discontinue any part of the Website

We do not guarantee that the Website will always be available, uninterrupted, secure or free from errors.

14. Disclaimer

The Website and its content are provided for general informational purposes.

To the extent permitted by applicable law, Retail Denmart does not warrant that:

• All Website information will always be complete, accurate or current
• The Website will be available without interruption
• The Website will be free from errors or technical issues
• Information obtained through the Website will meet every user's particular requirements

Product-specific information should be verified with the relevant manufacturer or Retail Denmart before relying on it for a particular purpose.

Nothing in these Terms excludes or limits any liability or legal right that cannot lawfully be excluded or limited under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Retail Denmart shall not be liable for indirect, incidental, special or consequential losses arising from or relating to:

• Use of or inability to use the Website
• Reliance on information displayed on the Website
• Temporary Website interruptions
• Third-party websites or services
• Errors, omissions or changes in Website content
• Unauthorised access resulting from circumstances beyond Retail Denmart's reasonable control

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

16. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless Retail Denmart, its partners, employees, representatives and service providers from claims, losses, liabilities, damages, costs or expenses arising from your:

• Unlawful use of the Website
• Violation of these Terms
• Infringement of the rights of Retail Denmart or any third party
• Misuse of Website content
• Violation of applicable law or regulation

This provision shall apply only to the extent permitted by applicable law.

17. Privacy

Your use of the Website may involve the processing of personal data.

Such processing is governed by the Retail Denmart Privacy Policy.

Please refer to the Privacy Policy for information regarding the collection, use, protection, retention and processing of personal data.

18. Changes to These Terms

Retail Denmart may update or modify these Terms from time to time to reflect changes in the Website, services, business practices, technology or applicable law.

When changes are made, the updated Terms will be published on this page and the "Effective Date" will be updated.

Your continued use of the Website after the updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

19. Contact Us

If you have any questions regarding these Terms of Use, please contact:

Last Updated: 8 August 2026